Privacy Policy
1. Introduction
Welcome to FLEEWO. Your privacy is important to us. This Privacy Policy explains how FLEEWO collects, uses, stores, and protects your personal information when you visit our website, browse products, create an account, or place an order.
Website: https://fleewo.com
By using our website, you agree to the practices described in this policy, subject to your rights under applicable law.
2. Information We Collect
When you use FLEEWO, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Billing and shipping address
Order Information
- Products purchased
- Order details and history
- Delivery information
- Payment status and transaction references
Account Information
- Username and account details
- Saved addresses and preferences
- Authentication information necessary to secure your account
Technical Information
- IP address
- Browser and device information
- Website usage data
- Cookies and similar technologies
We collect information that is reasonably necessary to operate our website and provide our services.
3. How We Use Your Information
We may use your information to:
- Process and manage your orders
- Arrange product delivery
- Confirm payments and issue refunds where applicable
- Create and maintain customer accounts
- Respond to customer questions and complaints
- Improve our website and shopping experience
- Protect against fraud and unauthorized activity
- Comply with applicable legal obligations
- Send promotional messages where permitted by law
You may opt out of promotional communications at any time.
4. Payment Information
FLEEWO may offer different payment methods at checkout, depending on availability.
Payments processed through third-party providers are subject to their respective privacy policies and terms. FLEEWO does not intend to store full payment card details on its website.
We may retain order payment status and relevant transaction references for accounting, customer support, and dispute resolution.
5. Cookies
Our website may use cookies to keep your shopping cart active, maintain login sessions, remember preferences, improve security, and understand website performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If analytics or advertising cookies are enabled, additional notices or consent options may be provided where required by law.
6. Sharing of Information
FLEEWO does not sell your personal information as part of its ordinary business operations.
We may share necessary information with:
- Delivery and courier companies
- Payment service providers
- Website hosting and technical service providers
- Customer communication and support services
- Professional advisers or public authorities when legally required
We share only information reasonably necessary for the relevant purpose, subject to applicable legal requirements.
7. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no online system can guarantee absolute security. Please keep your account credentials confidential and notify us if you suspect unauthorized access to your account.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet legal obligations.
Certain transaction records may need to be retained even after an account is closed.
9. Your Privacy Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete information where legally permitted
- Withdraw consent where processing relies on consent
- Object to certain processing where applicable
- Stop receiving promotional communications
We may request identity verification before processing a privacy request.
10. Third-Party Links
Our website may contain links to third-party websites or services. Those websites have their own privacy policies, and FLEEWO is not responsible for their independent privacy practices.
Please review their policies before providing personal information.
11. Children’s Privacy
FLEEWO does not knowingly collect children’s personal information in circumstances where parental or guardian authorization is required but has not been obtained. If you believe that a child has provided personal information inappropriately, please contact us.
12. International Data Processing
Some service providers may store or process information outside Bangladesh. Where applicable, we will take reasonable steps to comply with relevant legal requirements for such processing.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, website features, or legal obligations.
Any revised policy will be published on this page with an updated effective date.
14. Contact FLEEWO
For privacy-related questions or requests, please contact us:
Brand: FLEEWO
Website: https://fleewo.com
Email: support@fleewo.com
WhatsApp: +880 1577-789888
We will review and respond to requests as reasonably practicable and in accordance with applicable law.
FLEEWO
FEEL LIFE • ENJOY EVERY WORLD
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