1. Introduction

Welcome to FLEEWO. These Terms & Conditions govern your access to and use of our website, https://fleewo.com, and the purchase of products through our online store.

In these terms, “FLEEWO,” “we,” “our,” and “us” refer to FLEEWO, while “you” and “your” refer to visitors and customers.

By accessing our website or placing an order, you agree to these Terms & Conditions, subject to any rights you have under applicable law. If you do not agree, please do not use our website to place an order.

2. Eligibility and Use of the Website

You agree to use this website only for lawful purposes and to provide accurate information when placing an order or creating an account.

You must not:

• Use the website for fraudulent or unlawful activities.
• Submit false or misleading information.
• Attempt to interfere with the website’s security or operation.
• Copy, misuse, or distribute website content without authorization.

We may restrict access or take appropriate action if these terms are violated, subject to applicable law.

3. Products and Descriptions

FLEEWO aims to provide accurate product descriptions, images, prices, sizes, and other details.

However, actual product colors may vary slightly depending on lighting, photography, and your device’s display settings. Customers should review product descriptions, size charts, and measurements carefully before ordering.

If a product is materially different from its description, applicable consumer rights and our Cancellation & Return Policy will apply.

4. Prices and Availability

All prices displayed on the website are subject to change without prior notice, except where applicable law requires otherwise.

Product availability may change, and adding an item to your cart does not guarantee that it will remain available until checkout.

If a product becomes unavailable after an order is placed, we will contact the customer to discuss appropriate options, including cancellation or refund where applicable.

Any delivery charges, discounts, or other additional costs will be shown or communicated as applicable before the order is finalized.

5. Orders and Confirmation

When you place an order, you submit a request to purchase the selected products.

FLEEWO may contact you to verify order details, delivery information, or payment status before processing the order.

An order confirmation message does not necessarily mean the order has been shipped. If we cannot fulfill an order, we will inform you and arrange any applicable cancellation or refund in accordance with our policies and applicable law.

Please ensure that your name, phone number, and delivery address are accurate.

6. Payments

Customers must use the payment methods made available during checkout.

Orders may be processed after payment verification where required by the selected payment method. For cash-on-delivery orders, if offered, payment is due according to the delivery arrangements communicated at checkout.

Customers must not use unauthorized payment methods or fraudulent payment information.

Refunds, where approved, will be handled according to our Cancellation & Return Policy and applicable law.

7. Shipping and Delivery

FLEEWO aims to process and deliver orders within the estimated timeframe communicated to customers.

Delivery times may vary depending on location, courier availability, weather, public holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and reachable contact number.

Any shipping or delivery conditions displayed at checkout will apply, subject to applicable law.

8. Cancellation, Returns, and Exchanges

Order cancellations, product returns, exchanges, and refunds are governed by our Cancellation & Return Policy.

Please review that policy before placing an order. Nothing in these Terms & Conditions removes any mandatory consumer rights available under applicable law.

9. Customer Accounts

If you create an account on FLEEWO, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, subject to applicable law.

Please notify us promptly if you suspect unauthorized access.

We may suspend or restrict an account where necessary to protect the website, customers, or our business, subject to applicable law.

10. Intellectual Property

Unless otherwise stated, the FLEEWO name, logos, brand elements, website design, text, graphics, and other original content are owned by FLEEWO or used with permission.

You may not reproduce, distribute, modify, or commercially use such material without prior authorization, except where permitted by law.

11. Promotions and Discounts

Promotional offers, discount codes, and special campaigns may have separate terms, eligibility requirements, validity periods, or product exclusions.

Unless otherwise stated, promotions cannot be exchanged for cash. We reserve the right to correct errors or withdraw a promotion where legally permitted, while respecting orders and rights that must be honored under applicable law.

12. Limitation of Liability

FLEEWO will take reasonable steps to maintain the website and provide the services described on it.

To the extent permitted by law, FLEEWO is not responsible for indirect losses arising from website interruptions, third-party service failures, or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review the Privacy Policy to understand our data practices.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, courier services, and external websites.

These services may operate under their own terms and policies. FLEEWO is not responsible for the independent practices of third parties that it does not control.

15. Changes to These Terms

We may update these Terms & Conditions as our website, products, services, or legal obligations change.

Revised terms will be published on this page with an updated date. Changes will apply as permitted by applicable law.

16. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of Bangladesh.

Any dispute will be handled by the appropriate authorities or courts with jurisdiction under applicable law. Nothing in this section limits any mandatory rights available to customers.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Brand: FLEEWO
Website: https://fleewo.com
Email: support@fleewo.com
WhatsApp: +880 1577-789888

FLEEWO
FEEL LIFE • ENJOY EVERY WORLD
A Modern Multi-Category E-Commerce Brand